These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and DESVY Holdings ("DESVY," "we," "us," or "our"), governing your access to and use of the Rose public assistant platform, including all associated services, features, content, and applications (collectively, the "Service").
By accessing or using the Service in any manner, including by creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Rose is a public-facing AI assistant platform operated by DESVY Holdings. The Service provides:
The Service is designed for educational, informational, and conversational use. It is not a substitute for professional legal, medical, financial, or other licensed professional advice.
You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age, you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf.
By using the Service, you represent and warrant that:
To access certain features of the Service, you must create an account. You agree to:
You may not share your account credentials with any other person or use another user's account without authorization. DESVY reserves the right to suspend or terminate accounts that violate these Terms.
Each person may maintain only one active account unless DESVY explicitly authorizes otherwise. Creating multiple accounts to circumvent restrictions or rate limits is prohibited.
You agree to use the Service only for lawful purposes and in accordance with these Terms. Acceptable uses include:
You are solely responsible for all content you submit through the Service and the consequences of your use of the Service.
You agree not to use the Service to:
Violation of these prohibitions may result in immediate account suspension or termination and may be referred to law enforcement authorities where appropriate.
DESVY Property: The Service, including its software, algorithms, design, interface, branding, and underlying technology, is owned by DESVY Holdings and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license to use it as described herein.
Your Content: You retain ownership of content you submit to the Service ("User Content"). By submitting User Content, you grant DESVY a limited, non-exclusive, royalty-free license to process and store that content solely as necessary to provide the Service to you.
Feedback: If you provide feedback, suggestions, or ideas regarding the Service, you grant DESVY the right to use such feedback without restriction or compensation to you.
AI-Generated Content: Responses generated by the Service are provided for informational and educational purposes. You are responsible for verifying the accuracy of any information provided and for the lawful use of AI-generated content.
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and storage of your data as described in the Privacy Policy.
Key points regarding data handling:
Please review our Privacy Policy for complete details on data collection, use, retention, and your rights.
AS-IS BASIS: The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, or that the Service will be uninterrupted, error-free, or free of harmful components.
AI Limitations: The Service uses AI-based language processing. AI-generated responses may be inaccurate, incomplete, outdated, or inappropriate for your specific situation. You should not rely solely on AI-generated content for decisions of consequence, including medical, legal, financial, safety-critical, or professional decisions.
No Professional Advice: Nothing provided through the Service constitutes legal, medical, financial, psychological, or other professional advice. Always consult qualified professionals for matters requiring expert judgment.
Third-Party Content: The Service may surface information from third-party sources through web search. DESVY does not endorse, control, or guarantee the accuracy of third-party content.
To the maximum extent permitted by applicable law, DESVY Holdings, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with:
In no event shall DESVY's aggregate liability to you for all claims relating to the Service exceed the greater of (a) the amount you paid to DESVY in the twelve months preceding the claim, or (b) one hundred Canadian dollars (CAD $100.00).
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless DESVY Holdings and its affiliates, directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
DESVY may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, for conduct that DESVY determines violates these Terms, is harmful to other users, DESVY, or third parties, or for any other reason at DESVY's sole discretion.
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.
Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
DESVY reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through the Service.
Your continued use of the Service after any modification constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service.
We encourage you to review these Terms periodically to stay informed of any updates.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms or the Service shall be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with applicable Canadian arbitration rules, or to the courts of competent jurisdiction in Ontario, Canada.
You agree that any claim or cause of action arising from these Terms or the Service must be filed within one (1) year after the claim arose, or be forever barred.
For questions, concerns, or notices regarding these Terms, please contact DESVY Holdings: